Business Contact Manager For Outlook — 2010

| Target Platform | Method | |----------------|--------| | Outlook 365 + Third-party CRM (e.g., Insightly, HubSpot) | Export BCM data to Excel/CSV via BCM Reports → import. | | Microsoft Dynamics 365 Sales | Use BCM Migration Tool (deprecated – manual mapping required). | | Access-based CRM | Export BCM database to Access via ODBC (SQL Express backend). | | eWay-CRM (Outlook-integrated) | Third-party tool: BCM to eWay migration utility. | For a small business still running Outlook 2010 on an isolated network, BCM 2010 provides a functional, zero-subscription-cost CRM. However, due to its discontinuation, lack of modern security updates, and inability to work with current Outlook versions, active deployment of BCM 2010 is not recommended . Organizations still using it should plan a migration to a modern, supported CRM platform. Disclaimer: This paper is for informational purposes. Microsoft has ended all support for Business Contact Manager 2010. Use at your own risk.

This document is suitable for internal training, IT assessment, or historical documentation. Version: 2010 (v4) Category: Customer Relationship Management (CRM) Add-in Platform: Microsoft Outlook 2010 (32-bit / 64-bit) Release Date: June 2010 (Extended Support ended July 2020) 1. Executive Summary Business Contact Manager (BCM) for Outlook 2010 is a small-business CRM add-in that integrates directly into the Outlook 2010 environment. It extends Outlook’s native contact management into a relational database system, allowing users to track accounts, opportunities, business projects, and marketing activities without leaving their email client. business contact manager for outlook 2010