|top| | Bvg Beschwerde

Here’s what happened:

I’ve always defended the BVG. Berlin’s public transport is generally reliable, and the €29 ticket is a great deal. But after this morning, I finally snapped and filed a formal Beschwerde . bvg beschwerde

So if you’ve had a bad BVG experience – rude driver, dirty train, constant delays – don’t just tweet about it. File a Beschwerde . It takes a few minutes and adds to the pressure for improvement. Here’s what happened: I’ve always defended the BVG

The U-Bahn was 12 minutes late – no announcement. Then it was so overcrowded that people couldn’t get off at their stop. When I finally arrived at my connecting station, the S-Bahn (also BVG-run on that line) left 2 minutes early. Total delay: 25 minutes. So if you’ve had a bad BVG experience

Has anyone here ever gotten more than a generic reply from BVG? Or am I just shouting into the void? P.S. – The BVG complaint form is also available in English if you click the little flag icon on their website. Don’t let the German bureaucracy scare you off.