Here’s a helpful, straightforward write-up about the — what it is, why it matters, how to use it, and what to do if you run into issues. What Is the HSBC Physical Secure Key? The HSBC Physical Secure Key is a small, battery-powered device that provides two-factor authentication (2FA) for your online and mobile banking. Instead of relying solely on a password, the Secure Key generates a unique, time-sensitive 6- or 8-digit code that you enter to prove it’s really you.
If you haven’t activated yours yet, follow the instructions that came with it — or contact HSBC support to get one sent to you. hsbc physical secure key