A whiteboard in the team area with each person’s daily tally. Updated after every call.
If someone has only 2 calls by 2 PM, the question is: “What obstacle is blocking calls?” not “Why are you lazy?” janet mason keeping score
In any competitive or goal-driven environment, the question inevitably arises: Are we winning or losing? Janet Mason, a renowned strategist and performance coach, popularized the "Keeping Score" methodology to answer that question with clarity. Unlike vague progress reports or gut feelings, her system transforms abstract goals into tangible, trackable metrics. A whiteboard in the team area with each
Number of completed sales calls per day (not per week – too slow). a renowned strategist and performance coach