The Primus platform integrates micro-learning (5–10 minute modules), knowledge checks, and scenario-based branching. This design aligns with Cognitive Load Theory (Sweller, 1988), but its effectiveness in a high-distraction retail environment remains untested. Design: A sequential mixed-methods design over 6 months (January–June 2026).
Despite high adoption rates, no independent evaluation has assessed whether Primus improves actual learning outcomes or translates to better job performance. rewe online kurse primus
[Author Name] Affiliation: Institute for Retail & Digital Transformation Date: April 14, 2026 Abstract The rapid digitalization of the retail sector necessitates continuous upskilling of employees, particularly in large, multi-format organizations like the REWE Group. This paper evaluates the “REWE Online-Kurse Primus” (Primus) platform, a proprietary digital learning environment designed for onboarding, compliance, and advanced product training. Employing a mixed-methods approach (N=342 store employees, 12 store managers), the study analyzes learning outcomes, user engagement, and operational impact over six months. Quantitative results show a 34% improvement in post-training assessment scores and a 47% reduction in time-to-competency for new hires compared to traditional face-to-face methods. Qualitative findings highlight flexibility and interactive elements as key drivers, but also reveal challenges regarding technical access and learner isolation. The paper concludes that while Primus is a robust model for scalable retail training, its success depends on hybrid integration with in-store mentoring. Despite high adoption rates, no independent evaluation has
Digital learning, retail training, REWE Group, Primus, blended learning, workforce development. 1. Introduction The German retail market, led by giants like REWE, EDEKA, and ALDI, faces a persistent challenge: maintaining a knowledgeable, agile workforce amidst high turnover and complex product assortments (e.g., organic lines, non-food, digital services). Traditional in-person training sessions, while interactive, are costly, logistically difficult to scale across 16,000+ REWE stores, and often disrupt store operations. Introduction The German retail market
The six-month timeframe cannot measure long-term skill decay. Additionally, the sample was limited to two German states; results may differ in international REWE markets (e.g., Austria, Italy). 6. Conclusion and Recommendations The REWE Online-Kurse Primus platform is a statistically and practically effective digital training solution for retail employees. It improves knowledge retention and operational accuracy while reducing training time.